Director of Communications

SUMMARY

The City of Hastings seeks a dynamic leader to inspire, motivate, and set the bar for the Emergency 911 Center staff.  The Director of Communications manages the day-to-day operation of the Emergency 911 Center and reports to the Police Administrative Service Captain.

Typical tasks include:

  • Supervision - plans, assigns, and directs the work of subordinate staff; provides overall technical and administrative direction to personnel; ensures procedures are followed; resolves problems; relays information to supervisory staff; performs staff evaluations; schedules staff and manages staff overtime; and develops operations of the 911 Center.  
  • Administrative - participates in the development and administrative of various programs; analyzes patterns and trends; prepares reports; writes and administers grants; assists with a variety of administrative functions such as department audits, inventory, overseeing clerical work, scheduling, and testing.  
  • Training - trains staff in proper procedures; informs staff of changes; may conduct or attend an outside seminar; assist with the Field Training Program; maintains certifications and licenses.
  • Dispatching - receives incoming telephone and alarm system calls regarding emergency and non-emergency police and fire service, ambulance service, information and after hours calls for departments within the city.

See job description for complete details and a full description.

DEPARTMENT

Emergency Operations Center

HOURS

40 hours per week.  Hours are normally Monday - Friday, daytime hours.  However, may be required to work other shifts including evenings, weekends and/or holidays as needed.  May be called after hours during potential or actual emergency or disaster situations.

qualifications

  • High school diploma or equivalent.
  • Four years of experience in a 911 Center.  Bachelor's degree from an accredited college or university may substitute for one fof the four years of experience.
  • Experience in a supervisory role is preferred, but not required.
  • Possession, or ability to obtain, certification in the operation of the National Crime Information Computer within twelve months of date of hire.

The ideal candidate must have strong communication skills and be comfortable working with in a stressful situation.  

RESIDENCY REQUIREMENT

None

APPLICATION 

Available online (see box above) or in Human Resources located on the first floor of City Hall, 220 N. Hastings Ave, Hastings, NE, 68901. 

Applicants who demonstrate they meet the minimum the requirements may be subject to an extensive selection process including, but not limited to, evaluation of training and experience, oral interviews, background investigation, controlled substance screen, and, physical capacity evaluation.
 

If you have any questions, please contact Kim Woolery at (402) 461-2313 or .

EOE/M/F/D
Veteran's Preference Law Applies-Proof of veteran's eligibility must be provided at time of application
Drug & Alcohol Free Workplace
E-Verify System Participant

Contact Us

City of Hastings Human Resources
City Hall, 1st Floor
220 North Hastings Avenue
Hastings, NE 68901
(402) 461-2313