HU receives award for excellence in reliability

The City of Hastings Utility Department received national recognition for achieving exceptional electric reliability in 2023. 

APPA compared Hastings Utilities’ reliability data compiled through the eReliability Tracker to the national reliability data collected by the U.S. Energy Information Administration. Hastings Utilities is in the top 25% of utilities for System Average Interruption Duration Index based on the EIA data in 2018 – 2022, thereby qualifying for the 2023 Certificate of Excellence in Reliability.

The recognition comes from the American Public Power Association, a trade group that represents more than 2,000 not-for-profit, community-owned electric utilities.

Award recipients were notified of their designation on Tuesday, April 9. 

Kevin Johnson, Manager of Utilities for the City of Hastings, thanked utility staff for their leadership and dedication, which ensures reliability for customers as well as recognition from the APPA.

“The SAIDI metric speaks directly to our staff response time to customer outage, meaning our folks take pride in their respective responsibilities after hours and during work hours to respond to outages,” Johnson said.  

APPA helps electric utilities track power outage and restoration data through its subscription-based eReliability Tracker service. Once per year, APPA’s Reliability Team compares this data to national statistics tracked by the EIA for all types of electric utilities.

“It’s encouraging to see year after year that public power’s track record for providing highly reliable service is backed up by data,” said APPA Director of Research and Development Paul Zummo. “These utilities are the best of the best when it comes to keeping the lights on. And these communities should be proud of their local power providers and appreciate the hard work that goes into earning this recognition.”

Nationwide, the average public power customer has their lights out for less than half the amount of time that customers of other types of utilities do.

For more information about Hastings Utilities and its commitment to reliability, visit here.

APPA published a list of 2023 awardees on its website here.

Published Date: 04/10/2024

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