Hastings Utilities warns of scam calls

Hastings Utilities has received reports from our customers of scam phone calls. 

The current method for these calls is a threat to shut off power within 30-45 minutes if payment is not provided. The caller instructed our customers to "press 1" to make an immediate payment.

We remind HU customers that for any suspicious call, hang up the phone and contact Hastings Utilities at (402) 463-1371. You may also visit our payment portal to verify the current status of your account>> PAY MY BILL

Four your awareness, some claims or techniques that a scam caller may attempt include:

  • A request for bank account information to pay a past due bill or to refund overpayments
  • A request for a payment in the form of a credit card or a prepaid gift card
  • "Spoofing" a phone number, so it appears the call is originated from Hastings Utilities
  • A claim that a utility representative is "on the way" to collect payment
  • A threat that the police will be called if the customer does not comply

Published Date: 07/14/2022

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