FAQs
Questions
Answers
Development Services
Gas
Can I install my own gas appliances?
No, all gas appliances must be installed by a licensed gasfitter.
Why is my appliance putting out carbon monoxide?
There can be several reasons, but the most common is that the appliance needs cleaning or service.
Where can I purchase a copy of the 2009 National Fuel Gas Code?
From the NFPA, toll free at (800) 344-3555 or www.nfpacatalog.org
Where can I vent a flue?
Consult the 2009 NFGC. Observe distances to roof peaks, windows, roof peaks, air intakes and other openings.
Can corrugated stainless steel tubing be used as an appliance connecter?
No, This material is not rated for use as an appliance connector.
Building
When do I need a building permit?
The following construction projects require a building permit: Sheds, garages, decks, covered patios, patio covers, carports, installation of an egress window, installation of new windows of different size (smaller or larger), basement finish, any structural alteration, new dwellings, building additions, any new building.
Permits are also required for fences, swimming pools that are over 2' deep, building demolition, building moving and sign installations/renovations.
Can I put up one of those metal carports?
No, Hastings City Code 34-311 requires that accessory structures, including carports, shall be architecturally harmonious with the principle structure, matching the material, design, style and color of the principle structure. All structures must also comply with the International Residential Code or International Building Code.
When do I need an inspection for my project?
Most projects require:
- A footing inspection of the footing or foundation when forms are ready and reinforcing steel is in place.
- A framing inspection when all framing is complete, and just before insulating.
- A final inspection when the project is complete and ready for occupancy.
- Any necessary plumbing, mechanical or electrical inspections. Licensed trades contractors will schedule these inspections.
Can I be my own contractor or build the project myself?
Any property owner or their designee can apply for a building permit and can do the project. No license is required for a building project. However, the help of a professional contractor can often speed up the construction process and avoid unnecessary headaches and delays. All electrical, gas and plumbing work require a licensed master contractor, licensed in the City of Hastings.
How long does it take to get a building permit?
Usually, it takes about 7 to 10 business days to get a permit once you have made application and paid the application fee. Larger or more complex projects may take more time to review.
How much does a building permit cost?
The minimum fee is $30.00, but permit fees are based on the estimated cost of the project, as calculated from the square foot area of the project. The permit fee for a typical new home of about 1500 sq ft, with a three-car attached garage and deck is about $850.00.
Why do I need to locate my property corners (property pins or property line)?
This establishes the property line and will determine where a building may be placed on the site. All building and zoning setbacks are measured from property lines.
How do I locate my property corners (property pins)?
You can hire a Registered Land Surveyor, or you can try to find them yourself. Looking for them your self can be frustrating and time consuming. Some helpful tools include a metal detector, plat or survey of the property, and of course, a shovel.
Where can I get a copy of the building code?
You can access a reference copy of the adopted model building codes at the Development Services Department, at the City Clerk's office or at the Hastings Public Library. If you wish to purchase a code, contact the International Code Council.
What model building codes have been adopted in the City of Hastings?
2009 International Building Code, 2006 International Residential Code, 2009 International Mechanical Code, 2009 International Existing Building Code, 2003 International Energy Conservation Code, 2009 International Plumbing Code, 2008 National Electric Code, 2009 National Fuel Gas Code, 2009 International Property Maintenance Code, and 2003 International Fire Code (administered by the Hastings Fire Department). These codes have been adopted with local amendments. Contact the Development Services Department for more information at (402) 461-2302, (402) 461-2302 or see Chapter 28 of the City Code.
How can I determine if a property is in a flood hazard zone?
Contact the Development Services Department at (402) 461-2302 for flood determination. Be sure to have a street address, legal description of the property or both ready, so that an accurate determination can be made.
Plumbing
Can I Install my own plumbing on a new house or remodel?
No, it requires a permit. You need to be a licensed contractor to obtain a permit.
What plumbing code is the City of Hastings under?
2009 International Plumbing Code. You should also refer to the Hasting City Code, Chapter 31.
What types of licenses are required for plumbing?
Lawn sprinkler, water softener, utility contractors and plumbers need to be licensed.
Electric
Can I install my own electrical and wiring on a new house or remodel?
No, it requires a permit. You need to be a licensed contractor to obtain a permit.
Housing Inspection
Does the City provide Point-of-Sale Inspections?
No, however private home inspection services and local contractors provide similar services to the public, and the Department strongly encourages buyers and sellers to take advantage of such services prior to a home sale. The Department requests to be notified of any major violations identified during real estate transfers.
Engineering
Storm Water Management
What is the National Pollutant Discharge Elimination System (NPDES) Stormwater Program?
Polluted stormwater runoff is a leading cause of impairment to the nearly 40 percent of surveyed U.S. water bodies which do not meet water quality standards. Over land or via storm sewer systems, polluted runoff is discharged, often untreated, directly into local water bodies. When left uncontrolled, this water pollution can result in the destruction of fish, wildlife, and aquatic life habitats; a loss in aesthetic value; and threats to public health due to contaminated food, drinking water supplies, and recreational waterways.
Mandated by Congress under the Clean Water Act, the NPDES stormwater Program is a comprehensive two-phased national program for addressing the non-agricultural sources of stormwater discharges which adversely affect the quality of our nation's waters. The program uses the National Pollutant Discharge Elimination System (NPDES) permitting mechanism to require the implementation of controls designed to prevent harmful pollutants from being washed by stormwater runoff into local water bodies.
Are sewers and storm drains the same thing?
No, they are not the same thing. The two are totally separate systems from each other. A sanitary sewer system collects waste from your sinks, toilets, showers, and washing machines. The sewer system will then carry it to a treatment facility before being discharged.
Stormwater is collected from our streets and then flows into a separated system. This system goes untreated and flows into local waterways, carrying all collected pollution with it.
What can I do to prevent stormwater pollution?
- Don't put anything in storm drains but rainwater.
- Avoid throwing litter into the street.
- Pick up after your pet.
- Recycle your motor oil.
- Bag, compost or recycle grass, tree limbs, leaves, and other yard waste.
- Use yard waste as mulch, as natural fertilizer, or as ground cover.
- Encourage local businesses to start a recycling program if they don't already have one.
- Don't use harsh, abrasive or toxic chemicals around the house.
- Recycle your grass, "Use a Mulching Mower".
- Report illegal dumping.
- Buy just what you need to do the job.
- Be smart when you apply pesticides or fertilizers.
Can any products be safely poured down the storm drains?
No! The only thing that should enter the storm drains is rainwater. Everything that goes down the drain will end up in our local rivers and lakes, untreated.
How do I report illegal dumping or suspicious discharges?
Contact the Stormwater Pollution Hotline at (402) 461-2339 or submit the Illegal Dumping form.
General
What is my wheel tax money used for?
Wheel tax funds are deposited directly into the Street Fund. Funds are utilized only for street-related activities by law. The City tries to match annual street resurfacing projects with an amount equal to funds received. Currently, the City receives approximately $350,000 annually from the wheel tax.
What is Highway Allocation money and how is it determined?
Highway Allocation Fund monies are the funds distributed by the State of Nebraska from the collection of Gas Tax collected on motor fuel at the pump. Funds are distributed by a formula established by the State that utilizes population size and lane miles of streets in the formula for distribution.
As our community grows in population and increases its street inventory in lane miles, our allocation factor increases. The conversion of a gravel street to hard surfacing increases our lane miles as well as any street widening or addition of new street subdivision development.
How do I request that my street be paved?
To request the paving of a new street, a Street Improvement District must be created. Property owners in an area may petition a new district be created in their neighborhood. To start a petition, contact David Wacker, City Engineer at . Dave can be reached by telephone at 461-2330 and can assist in preparing the petition with the correct boundaries before it is circulated by property owners.
Once completed, the petition should be returned to the City Engineer, and staff will verify the signatures and legal descriptions of the property owners. If the petition contains signatures of owners of 50.0% or more of the frontal footage, a Street Improvement District will be created by City Council. Work will then begin to prepare plans and specifications, advertise the district for bids and construct the new street.
Where do I call for repairs to my street, such as potholes?
To report a pothole or other damage to a street that is in need of a repair, contact the Street Department at or by telephone at 461-2341. Since there are many repairs that need to be made each year, the Street Superintendent will evaluate and prioritize all requests.
Where do I report a traffic control sign or street sign that is missing or damaged?
If you notice a traffic control sign or a street sign that is missing or damaged, call the City of Hastings Street Department at 461-2341. If the damage could potentially cause a driving hazard, call the Emergency Communications Center at 461-2364 and report the sign immediately. A Street Department crew can then be dispatched to the scene.
There is trash or debris in the roadway blocking traffic, who should I call?
Call the Hastings Street Department at 461-2341. If the trash is causing traffic problems or could potentially cause an accident, call the Emergency Communications Center at 461-2364, and a Street Department crew will be dispatched.
Where do I report a street light or traffic light that isn't working properly?
Street and traffic lights which are not working should be reported to Hastings Utilities at 463-1371.
How do I request a new street light or street sign be installed?
To request a new street sign (such as a stop sign) or a new street light be installed, please put your request in writing addressed to David Wacker, City Engineer at or mail to 220 North Hastings Avenue, Hastings, Nebraska. The City Engineer will evaluate the request and make a recommendation to the City Council, who has the final say in such matters.
I would like to know the traffic count for a certain area or Hastings, who do I contact?
The City Engineer's office conducts traffic counts for different areas of town and keeps the information on file. To obtain a traffic count view the NDOR Traffic Counts Map or contact Brent Brooks, Engineering Assistant I at or by telephone at 461-2333.
A storm knocked down tree limbs, will the City pick them up?
After the event of a severe storm the City may decide to pick up and dispose of any tree limbs from terrace trees. In such event the City will send out a press release to inform the citizens of the duration of this pick up.
Please contact the Parks Department at 461-2324 to notify them of downed limbs. The City, however, cannot pick up limbs from trees on private property (yards). Do not move trees from within the yard onto the terrace, the City will not pick these up.
There are flags on my yard or terrace, what work is being done?
Unfortunately, at this time there is no way to accurately tell by the flags what work is being planned. Anyone who has an easement or interest in a property can call Digger's Hotline to mark the area. It may be for work being done by the City, Hastings Utilities, Charter Communications or others.
I need to locate my property pins, will the City help?
The Engineering Department, can help give you instructions on where to locate your pins if a survey has previously be done on the property. They can be reached at (402) 461-2330.
However, if you still cannot find them or if there is no survey on record, you must contact a private surveyor. There are several qualified, experienced surveyors listed in the Yellow Pages of the local telephone book.
General
Where can I obtain a food handler's permit?
Contact the State Department of Agriculture for information at (402) 471-2536.
Where do I go to get a marriage license?
Adams County Clerk's Office, Adams County Courthouse, 500 W 4th St or 461-7107.
Where do I go to get a driver's license?
Driver's License Examiner at Adams County Courthouse, 500 W 4th St or 462-1958.
Where do I go to get my car titled?
Adams County Treasurer at Adams County Courthouse, 500 W 4th St or 461-7120.
How do I contact Social Services?
Adams County Office Building at 300 N St. Joseph Avenue or 461-1800.
Where and how can I obtain a passport?
Any travel agency has the applications for passports. You will need a photograph. A certified birth certificate is required. If you do not have a certified birth certificate, contact the Bureau of Vital Statistics, 301 Centennial Mall South, Lincoln, NE. Phone 402-471-2871. Take the birth certificate, passport picture and application to the Clerk of the District Court, Adams County Courthouse for a signature. Then mail to address on passport application.
What is the amount of sales tax in Hastings?
The State is 5.5% plus the City's 1.5% for a total of 7% sales tax.
How do I find out about the History of Hastings or Genealogy of Family?
Please contact the Adams County Historical Society or the Adams County Genealogical Society.
I'm moving to Hastings and I'm looking for housing.
The City does not maintain a list of housing for sale or rent. You can view classified ads for housing at the Hastings Tribune or contact the Housing Authority if you are in need of assistance. We also have several realtor groups that could be of assistance. A Real Estate, Rental, & Leasing list is also provided by the Hastings Chamber of Commerce Business Directory.
Where do I pay my house taxes?
Adams County Treasurer's Office, Adams County Courthouse, 500 W 4th St or 461-7124.
When is my court date?
Please contact Adams County Court at 461-7143 or District Court at 461-7264, Adams County Courthouse, 500 W 4th St.
Human Resources
Employment
How do I find out about current job openings with the City of Hastings?
The link to jobs that are currently open with the City of Hastings is available here: Job Openings. Jobs are updated frequently and are viewable as long as the recruitment is open.
How do I find out about the job duties, requirements for application and type of examinations?
The City of Hastings Job Opportunity Announcements contain a list of the job duties, job requirements, type of examinations that have been scheduled for the recruitment process, and a list of any required documents to be included in your application packet.
How do I apply for a current job opening with the City of Hastings?
Click here for Job Openings. You can view the positions that are currently open, who is eligible to apply, the first and the last day to apply for a position, and the salary range for each job.
Jobs without a closing will remain open until a qualified candidate is found or are continuously open with periodic reviews of applications. Applications are accepted only for positions that are currently open.
Can I apply for openings that indicate they are designated for city employee applicants only?
Only current City of Hastings employees employed in jobs designated as "permanent" civil service positions may apply for openings restricted to city employee applicants. The general public and current City of Hastings employees serving in appointed positions or "non-permanent" positions are not eligible to apply for positions designated for city employee applicants only.
What if the position I am interested in is not listed in the current job openings?
The City of Hastings only accepts applications for positions that are shown as current openings. In addition, applications will be disqualified if they are received after the position's stated application deadline.
What does it mean when a position deadline is “open and continuous?”
A position vacancy designated as "open and continuous" means applications will be accepted until the position is filled or there will be periodic reviews of applications as vacancies become available.
Remember that applications are reviewed periodically and selection processes may be conducted at any time. It is best to file an application as early as possible in order to ensure that your application is considered during the early or initial reviews and selection processes.
Do I have to live in the City of Hastings to apply for a position?
No. Residency is not a requirement for application. However, some positions do requirements that would have to be met by the end of probation once hired.
How do I submit my application?
You can fill out your application through the job posting page, print it out and either mail it to the address below, or bring it to our offices at:
City of Hastings
220 N. Hastings Avenue
Hastings, NE 68901
Do I need to submit anything else with my application?
If supplemental information or other materials are required as part of an application, it will be indicated on the Job Opportunity Announcement. The supplemental materials are necessary to determine if the minimum qualifications for the position for which you are applying are met.
In order to be considered, you must submit all supplemental information at the same time you submit your application. ?Copies of any required licenses, transcripts or certificates that have been identified in the job posting should be attached to the application form and submitted immediately in order for your application to be accepted.
?NOTE: All materials must be received by the Human Resources Department on or before the filing deadline.
May I submit a resume and be called when something becomes available in my field?
No. The Human Resources Department does not keep resumes on file. We encourage applicants to check our website on a weekly basis so they are aware of all openings for which they might be interested.
Do I have to be a U.S. Citizen to apply?
The City of Hastings hires only U.S. citizens and lawfully authorized alien workers. However, applicants for Sworn Police and Fire positions must have U.S. Citizenship at the time of application. Every new hire will be required to complete an Employment Verification Certification (Form I-9).
What happens to my application after I have submitted it?
The process for filling a majority of position openings with the City of Hastings is established based on the City of Hastings's Civil Service Commission's Rules and Regulations.
Typically, this process includes taking a written, job-related exam at the same time an application is submitted. After the position close date, applications are sorted by their test scores and an initial review of applications is completed. During this initial review, it is determined if an application has met the minimum qualifications for the position, if the application and supplemental materials are complete (a non-complete application form and/or materials may result in disqualification), and that there are no factors that would subject an application to disqualification under the City of Hastings's Personnel Rules and Regulations or any other requirements of the position.
Following the initial review, those applicants deemed to have the most competitive application materials will be subject to further evaluation consisting of one or more of the following items: a written, oral, or performance test; a rating of education, training and experience; any test of technical knowledge, manual skill, physical or mental fitness, personality; or any combination thereof, which the Human Resources Director deems will reveal the capacity of the applicant for the particular job.
Following completion of the evaluation process(es), an "eligible to hire list" is developed by the Human Resources Department. Applicants are notified of their status and the "eligible to hire list" is referred to the hiring department who may opt to conduct additional interviews and/or testing to determine the top candidate(s).
Parks and Recreation
Police
Boating Ordinance
What am I required to have to boat at Lake Hastings?
All boaters at Lake Hastings are required to have current state registration, liability insurance, and a Lake Hastings boat permit for their motorboat. Any person who operates a motorboat on Lake Hastings must have proof of successful completion of an approved Nebraska Boaters Safety Course or its equivalent.
Do I need to carry the card?
You are required to carry proof of completion any time you are operating a motorboat on Lake Hastings, and show it to any law enforcement officer upon request. The cards issued in Nebraska are designed to be waterproof.
When is the course scheduled?
Courses may be located by contacting your local Game and Parks Office or visiting their web site to see the Boaters Educational services provided.
Nebraska Game and Parks Commission/Nebraska Game and Parks
I’ve been boating for years, do I have to sit through the class?
No. Experienced boaters 18 and older who wish to "challenge" the exam may do so. You may take the test during the times outlined to the left. If you pass, you will be issued a card. If you do not pass, you will be asked to take the entire course. Study materials are available from Game and Parks. Those required by state law to take the course must take the entire course.
Why was this change made?
Boating Education has been proven to reduce accidents and increase safety across the nation. We believe that this ordinance will improve safety and reduce user conflicts at Lake Hastings.
Have the age limits changed?
No. City Ordinance still requires boaters to be 16 to operate any boat over 10 horsepower, and 14 to operate any boat under 10 horsepower. Operators who are 14 or 15 may operate a motorboat under direct supervision of an adult at least 21 years of age.
General
Does the City of Hastings have a curfew?
Yes. Youth under 16 years old cannot be out from 11:00 p.m. to 6:00 a.m. Sunday through Thursday, and from 12 midnight to 6:00 a.m. Friday and Saturday.
Here is the full text of the ordinances:
18-137. Curfew; imposed; exceptions.
It shall be unlawful for any person under the age of 16 years to loiter, idle, wander, stroll, play or be in or upon the public streets, public places, public buildings, places of amusement and entertainment, vacant lots or other unsupervised places, or to ride in or upon, drive or otherwise operate, any bicycle or other vehicle, in, upon, over or through said streets or other public places or unsupervised places of the City on Sunday through Thursday of each week between the hours of 11:00 p.m. and 6:00 a.m. of the following day, and on Fridays and Saturdays between the hours of 12:00 midnight and 6:00 a.m. of the following day, unless such person is accompanied by a parent, guardian, or other adult person having the legal care and custody of such minor person, or unless such minor person is upon an emergency errand or legitimate business as directed by his or her parent, guardian or legal custodian, except as hereinafter provided.
(Ord. No. 2862)
18-138. Curfew; duty of parents.
It shall be unlawful for the parent, guardian, or other person having the care and custody of a minor person under the age of 16 years to allow or permit such minor person to do any of the things or acts prohibited by Section 18-137 of this Chapter on Sunday through Thursday of each week between the hours of 11:00 p.m. and 6:00 a.m. of the following day, and on Fridays and Saturdays between the hours of 12:00 midnight and 6:00 a.m. of the following day, unless the minor is accompanied by his or her parent, guardian or other adult person having the legal care and custody of the minor, or unless said minor is upon an emergency errand or legitimate business, as directed by his or her parent, guardian or legal custodian.
Should I call 911 to report everything to the Police Department?
911 is for reporting emergencies only. Use 461-2380 to contact the HPD business office or 461-2364 to contact the 911 Center on a non-emergency line. Visit the 911 page for more information.
What can I do about abandoned vehicles on my street?
Report abandoned vehicles to 461-2388. Visit the Parking Control page for more information.
Vehicles can not be parked on public streets for over 72 hours without being used. Violators can be ticketed and towed. Vehicles left on private property are considered abandoned after 7 days and can be towed at the expense of the owner.
Where can I get bike licenses? How much are they?
Bike licenses are available for free at the Hastings Police Department, 317 S Burlington Avenue, Monday through Friday, 8:00 a.m to 12:00 p.m and 1:00 p.m. to 5:00 p.m. Please bring your bike with you or your bike information, including make, model, and serial number.
Hastings City Code requires bike licenses on all bikes operated in the City of Hastings. The licenses also provide excellent protection from theft and make it easy for the police to return recovered bikes to the owners. Each year the department auctions off over 100 unclaimed bikes with no licenses.
Where can I get dog or cat licenses?
Animal licenses are available at the Hastings Police Department, or by mailing a check or money order payable to the "City of Hastings" to the Hastings Police Department, 317 S Burlington Avenue, Hastings, NE. 68901. Please bring a copy of the current Certificate of Rabies, or include it with your written request. Your license and Certificate of Rabies will then be mailed to you.
Animal licenses are required on all cats and dogs kept within the City of Hastings. License Fees are as follows:
- One Year license $11.25
- One Year for spayed or neutered animals $8.75
- One Year Senior Citizen (55+) $10.25
- Three Year License $28.75
- Three Year for spayed or neutered animals $21.25
- Three Year for Senior Citizens $25.25
- Late Fees (From April 01 to December 31) $10 per month per animal
- Replacement Licenses $1.75
Where can I ride my motorized skateboard?
Motorized skateboards, which are gaining popularity in our area, are prohibited from being operated on the street by numerous state laws. In addition, City Code prohibits the riding of ANY motorized vehicle on a city sidewalk.
Motorized skateboards, like golf carts, go-carts, riding lawnmowers, and other such vehicles can ONLY be used on private property. If you choose to ride a motorized skateboard on a city street you could face fines up to $1000. If you choose to ride on a city sidewalk you could face fines up to $100.
Street
Where do I call for repairs to my street or alley, such as potholes?
To report a pothole or other damage to a street or alley that is in need of a repair, contact the Street Department at , by telephone at (402)461-2341, or fill out form. Since there are many repairs that need to be made each year, the Street Superintendent will evaluate and prioritize all requests.
Where do I report a traffic control sign or street sign that is missing or damaged?
If you notice a traffic control sign or a street sign that is missing or damaged, call the City of Hastings Street Department at (402)461-2341. If the damage could potentially cause a driving hazard, call the Emergency Communications Center at (402)461-2364 and report the sign immediately. A Street Department crew can then be dispatched to the scene.
Where do I report a street light or traffic light that isn't working properly?
Street and traffic lights which are not working should be reported to Hastings Utilities (Electric Department) at (402)463-1371.
Where do I report rough railroad crossings?
If you would like to report a rough railroad crossing, please notify the appropriate company listed below.
- Burlington Northern Sante Fe Railroad - (800) 795-2673
- Union Pacific Railroad - (888) 870-8777
Who is responsible for sidewalk repair?
The property owner must maintain the sidewalk in good and proper repair. Report sidewalk concerns to Police Department by calling (402) 461-2381.
What is the amount of snow we must receive before the City will plow residential streets?
Standard accumulation is 3" with additional conditions warranting the need. Decision is made by the discretion by city officials. A press release will be made if conditions are met. Learn more about snow removal.
Where can I obtain dirt for use at my residence?
Dirt, in small quantities, is available at the Street Department for local residents of Hastings. Please call the City of Hastings Street Department at (402) 461-2341. NO CONTRACTORS
Who is responsible for terrace trees?
The property owner is responsible for normal pruning and care of trees. The Parks Department will take care of any terrace tree that is dead or is diseased. If the trees are touching electrical wires, Hastings Utilities must be called to cut limbs away from wires.
A storm knocked down tree limbs, will the City pick them up?
After the event of a severe storm the City may decide to pick up and dispose of any tree limbs from terrace trees. In such event the City will send out a press release to inform the citizens of the duration of this pick up. Please contact the Parks Department at 461-2324 to notify them of downed limbs. The City, however, cannot pick up limbs from trees on private property (yards). Do not move trees from within the yard onto the terrace, the City will not pick these up.
How often or when is my street swept?
There is no set schedule for street sweeping. Sweeping is done on an as needed basis and occurs 2-3 times a year.
What can I do to request that a sign on the city streets is changed or added.
A formal letter of request must be written to the City Engineer and sent to City of Hastings, 220 N. Hastings Ave., Hastings, NE 68901. The City Engineer will review the request, and if he approves will forward to the City Council for their action.
Utilities
General
Where can I pay my utility bill?
You can pay your utility bill by mailing it to the address on the envelope included in you're monthly bill, or you can pay your bill in person in the Business Office located in the West Building at 12th St. and Denver Ave. You can also pay your utility bill at any one of the following drop box locations:
( * Denotes 24 hour payment station)
- Hastings Utilities* (1228 N. Denver Ave.)
- Fisher Fountain* / Drive up payment box (1228 N. Denver Ave)
- Heritage Bank (800 W. 3rd St.)
- Hastings Federal Credit Union (707 N. Marian Rd.)
- City Building* (220 N. Hastings Ave.)
- Pinnacle Bank (E. Hwy 6)
- Police Department* (317 S. Burlington)
- Pinnacle Bank (530 N. Burlington Ave.)
- Juniata Village Hall (911 N. Juniata Ave.)
- Allen's Shopping Center (1115 W. 2nd St.)
- Five Points Bank (2815 Osborne Dr. W)
- Bank of Doniphan (800 N Burlington Ave.)
Where do I sign up for utility service?
Customers must come to the Hastings Utilities business office to sign an "Application for Service" and to make a deposit. Hastings Utilities requires deposits for residential and commercial services. Deposits are returned after 36 months provided there are not more than two delinquencies during that time. Meters will be read after the business office receives the completed forms and any necessary deposits are made. The first bill at your new address may include a turn on and light appliance fee.
How is my sewer usage bill figured?
The residential sewer charge is based on the water recorded on the January, February, and March bills. The usage is then averaged for those three months and beginning April 1st., becomes the charge for the next 12 months. For new and transferring customers, the sewer charge can be set in one of four ways:
- Transfer the sewer base from a former address within Hastings.
- Establish a sewer base by providing water bills from another city/community. The bills must reflect water usage for December, January, and February of the past year.
- Pay a flat rate based on the average residential consumption until the sewer base is established.
Why is my water bill unusually high?
Should you receive a water bill that in your opinion is unusually high, it may indicate that your service line has a leak. Even a very small leak can waste enough water for you to notice the increase on your bill. If you do not have a leak and the bill seems high, did you use more water outside?
- Did you go on vacation and leave someone else in charge of watering your lawn?
- Did you recently add an underground sprinkling system?
- If you have an underground sprinkling system could there be a broken head?
Did you use more water inside?
- Did you do additional laundry before taking a vacation or after returning from one?
- Did you have extra company staying with you during the month?
What is the hardness of my water?
The typical hardness of the water in the City of Hastings is 12 to 15 grains per gallon. If you have a water softener, Hastings Utilities recommends that it be set at 12 grains per gallon and adjusted higher as needed.
Someone placed different colored flags in my yard, Why?
You may have colored flags in your yard because either you or your neighbor have called Diggers Hotline to have the utility lines located in the area where some sort of construction or digging will occur.
Wells & Septic Tanks
Where do I get my water or how is the sewer treated?
This depends whether you have municipal water and sewer service. Contact Hastings Utilities for assistance.
If there is a well already in existence on the property, can I use it?
This depends on availability of municipal water service. If you have more than 2 acres of land, then the well can be used for irrigation. If municipal water service is also provided, a backflow preventer shall be installed.
Who owns the service lines?
The service line from the resident to the property line is owned and maintained by the homeowner. The service line from the property line to the water main is installed by the homeowner but maintained by the utilities.
What if I'd rather be connected to the Utilities Water System?
Contact Ron Sekora in the Hastings Utilities Engineering Department by calling (402) 463-1371 or for more details and applicable costs.
What if I want to abandon my well after connecting to the Utilities Water System?
If you have less than two acres your well must be abandoned and if you have two acres or more and choose not to use it for irrigation your well must be abandoned by a certified well driller. Hastings Utilities will provide financial assistance up to $200 for properly abandoning a well for those customers who are or will be connected to the Utilities Water System. Contact Marty Stange in the Hastings Utilities Engineering Department by calling (402) 463-1371 or . The Little Blue Natural Resource District or NRD will also provide financial assistance up to $300 for properly abandoning a well, regardless of whether or not you are connected to the Utilities Water System. Visit the NRD website for details.
Are there any frontage fees due for water/sewer?
Contact Ron Sekora in the Hastings Utilities Engineering Department by calling (402) 463-1371 or for more details and applicable costs.
There is already a septic tank on the property. Can I still use the septic tank if I connect to the Utilities Water System?
This depends on availability of sanitary sewer service. Contact Ron Sekora in the Hastings Utilities Engineering Department by calling (402) 463-1371 or for more details and applicable costs.
After connecting to the sanitary sewer, what do I do with my septic tank?
The septic tank must be properly abandoned. Hastings Utilities will provide financial assistance up to $200 for properly abandoning a septic tank for those customers who are or will be connecting to the Utilities Sanitary Sewer System. Contact Ron Sekora in the Hastings Utilities Engineering Department by calling (402) 463-1371 or for more details and applicable costs.
