Pay My Bill

Pay Bill Online

You can now pay your bill online using a credit card, debit card, or by e-check.  There will be a $3.75 convenience fee added to your payment amount when processing a payment with a card or e-check.  Have your utility invoice present and click on the “PAY BILL” link below to make a payment.  You may also complete a transaction by telephone by calling 1-844-396-2309.

PAY BILL Online »

A convenience fee of $3.75 will apply to each transaction.  The maximum dollar amount per transaction is $500.00
The City is temporarily crediting the $3.75 convenience fee to the customer’s utility account when paying with a credit card, debit card, or by e-check.

If you have questions about how this payment option works, call Hastings Utilities at (402) 463-1371 (extension 602) during normal business hours – 8 AM to 5 PM, Monday through Friday.


CustomerConnect is NOW AVAILABLE! CustomerConnect is a new service that allows Hastings Utilities customers to access account information online. Once enrolled in CustomerConnect, HU customers are able to:

  • Receive e-bills
  • View billing and payment history
  • View consumption history for each service
  • Pay utility bills online with a debit/credit card or an e-check *fee does apply*

To sign up for CustomerConnect, simply click HERE

Pay Bill By Automatic Bank Draft

Download Authorization Form>>


Other Methods of Paying Your Bill

You can pay your utility bill by mailing it to the address on the envelope included in your monthly bill, or you can pay your bill in person in the Hastings Utilities Business Office located in the West Building at 12th St. and Denver Ave.

You can also pay your utility bill at any one of the following drop box locations:
( * Denotes 24 hour payment station)

  • * Hastings Utilities (1228 N. Denver Ave.)
  • * Fisher Fountain / Drive up payment box (1228 N. Denver Ave)
  • Heritage Bank (800 W. 3rd St.)
  • Hastings Federal Credit Union (707 N. Marian Rd.)
  • * City Building (220 N. Hastings Ave.)
  • Pinnacle Bank (E. Hwy 6)
  • * Police Department (317 S. Burlington)
  • Pinnacle Bank (530 N. Burlington Ave.)
  • Juniata Village Hall (911 N. Juniata Ave.)
  • Allen's Shopping Center (1115 W. 2nd St.)
  • Five Points Bank (2815 Osborne Dr. W)
  • Bank of Doniphan (800 N Burlington Ave.)